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If zero was an option I would leave that as a rating. This company is despicable. I placed an order and received the wrong color. Was told I had to pay to return it, even though it was there mistake. Gave them the benefit of the doubt when they said it was correct, my...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Hello, My name is Kelly, the Operations Manager of UniWigs. I am sorry for the unhappy experience you had with UniWigs . we can totally understand the disappointment if you di...

1.0
I didn't like
  • Product
  • Return policy
  • Customer service
#1195403
They did not send a human hair wig. It was nylon, very cheap looking and not at all even close to the picture. SCAMMERS! THEY LIE, CHEAT, & STEAL. STAY FAR AWAY FROM THIS COMPANY. They also go under other names like Donalovehair. THIEVES. Do plenty of research before...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Hello dear customer. This is Emelia form UniWigs Customer Service team. we are so sorry for the unhappy experience you had with Uniwigs , we will take your feedback seriously ...

1.0
#1130482
Ordered a wig weeks ago and nothing was shipped for over 12 days. I told them multiple times this was needed for a wedding when I expressed concern over not getting any update on shipping they told me they would ship it within 48 hours. 48 hours go by still nothing....
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer, we sincerely apologize for the disappointing experience. We take each and every customer very seriously and are very sorry for your order issues. Most human hai...

1.0
#1128580
I'm so glad I bought this topper! Great quality and price. I'm growing out a pixie cut so I'm wearing the topper and pulling it back during this grow out. I have a small clip on piece clipped into the back of my hair at the hairline for length and a full pony tail or...
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4.6
I liked
  • Easy ordering process
  • Great quality
#1102182
I purchased a topper for my daughter because she was begging for one and it looks nothing like it did online. When I called customer service, they admitted it was a defect and that they have some quality issues? My friend from the June Penny group on Facebook said she...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer , We are sorry for the disappointment and inconvenience that has caused to you . But for your problem 1 regarding to the hair , we can ensure you that all of our...

Anonymous
Tabby

Always use paypal. Simple.

1.0
#1035445
I shopped with them on a good recommendation. I ordered my first full lace human hair wig at 150% density. The initial unboxing left me excited but after brushing the hair just once, it shedded EXCESSIVELY. I'm talking way more than the average wig, and left bald...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer, we sincerely apologize for the disappointing experience. We take each and every customer very seriously and are very sorry for your order issues. All of our Rem...

Anonymous
helen m

i think these are made up my other companies because uniwigs have the best service i have ever seen, remember wash the wig and have it cut by a pro.

2.4
I liked
  • Real human hair
  • Easy ordering process
I didn't like
  • Quality of the unit
  • Price
#1033914
I also ordered wigs from Uniwigs because of June Penny's youtube videos. I held my breath and placed an expensive order. I waited with anticipation for my two toppers to arrive and when the package appeared I was ecstatic until I opened the box. The packing slip listed...
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4.3
I liked
  • Customer service
  • Easy ordering process
#1021552
I ordered the Claire Remy after watching a you tube video by June Penny. Having to deal with thin hair for over 20 years, I wish I had found out about this sooner. The color match was not exact to my hair, but that was fine because my hair dresser dyed it to match my...
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5.0
I liked
  • Easy ordering process
#1020149
Recently had a very pleasurable experience with uniwigs.com. Called customer service to get help with selecting a product. Spoke with a young woman in California who sounded like she has known me for years. She guided me to get exactly what I needed and told me about...
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Sandy221
Anonymous

This is such a terrible company. I had an problem with my order and tired to contact customer service who can't even speak english. They were so rude to me and told me that th...

Anonymous
Carla

I was skeptical about purchasing a hair topper online. I spoke to customer service and they helped me place my order ($160). The colors were not similar to my hair so I was ...

5.0
I liked
  • Easy ordering process
  • Real human hair
  • California girl from customer service
#998772

These guys are nothing more than shoddy Chinese merchants looking for gullable shoppers, you'd be better off buying from somewhere with a guaranteed return like ebay or Amazon because they have a bogus return policy that they twist if things don't go their way. I...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer, we sincerely apologize for the disappointing experience. We take each and every customer very seriously and are very sorry for your order issues. According to o...

1.4
#974792