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2.4

I shopped with them on a good recommendation. I ordered my first full lace human hair wig at 150% density.

The initial unboxing left me excited but after brushing the hair just once, it shedded EXCESSIVELY. I'm talking way more than the average wig, and left bald patches in the front of the wig. after all the shedding, the wig is probably only about 110% density now (if that) and it's only been 2 days! I am greatly disappointed, especially to have spent over $600 on thin shedding hair and for it to not show up for almost 8 weeks.

If only it had been worth the wait. I am NEVER buying from them again.

Reason of review: Bad quality.

Monetary Loss: $600.

Preferred solution: Let the company propose a solution.

UniWigs Pros: Real human hair, Easy ordering process.

UniWigs Cons: Quality of the unit, Price.

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Shalaya Mdr

Do NOT buy from this company!! They are a scam and it is starting to be exposed. Poor quality, high prices.

UniWigsCares

Dear Customer, we sincerely apologize for the disappointing experience. We take each and every customer very seriously and are very sorry for your order issues.

All of our Remy human hair wigs are made-to-order, 100% hand-tied product. All orders go through a very strict quality control process, each wig will have to meet certain standard before they can be shipped. Since they are 100% hand tied, it is very unlikely for the shedding issue to incur unless the wig went through excessive washes or blowing drying. In any case, we are truly sorry for your disappointment.

We would like to make things right with you if youโ€™d consider to give us another chance in the future. Please contact us prior to purchase and we will offer you a discount for your trouble.

Our business hours are: Monday-Friday, 9:00AM โ€“ 5:30PM PST, TEL: 626-810-2938 Monday-Friday, 5:30PM โ€“ 2:30AM PST, TEL: 909-895-6421 Our Email: Email Us For Order Questions Or Placing a Custom Orders: support@uniwigs.com Thank you so much for your understanding in advance and we wish you all the best. Chrissy UniWigs Customer Service Team

Guest

i think these are made up my other companies because uniwigs have the best service i have ever seen, remember wash the wig and have it cut by a pro.

Kitzia Xhm

Both my mom and me ordered wigs and the same thing happened to us!!! I ordered the lavender dawn and it immediately started shedding while at a family gathering.

It was so embarrassing I had to take it off.

My mom bought a human hair wig and it was even worse, she had to take it off an go home. I'm never buying from here again.

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