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So my Gran, decided that with her thinning hair, she would order a wig and surprise the family with her new look. Surprise it was didn't look anything like the picture online, and then when she tried to return, no telephone number, she emailed them and they wanted a...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer, we sincerely apologize for the disappointing experience. There must have been some misunderstanding regarding your order. According to our return policy, within...

1.1
I didn't like
  • Robbed my gran
#1275044
UniWigs - Bad wig
UniWigs - Bad wig
Sent me a photo of a blonde wig and I got a straggly brown wig They wouldn’t take back the ugly brown wig. What a waste of money
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer , We are sorry for the diappointment, but there must have any misunderstanding , if our company has shipped the wrong problem , we will definitely pay for the sh...

1.0
#1312566
Ordered a wig weeks ago and nothing was shipped for over 12 days. I told them multiple times this was needed for a wedding when I expressed concern over not getting any update on shipping they told me they would ship it within 48 hours. 48 hours go by still nothing....
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer, we sincerely apologize for the disappointing experience. We take each and every customer very seriously and are very sorry for your order issues. Most human hai...

1.0
#1128580
This site is a complete scam! Please please dont waste your money and order from here. Especially if you are ordering from another country the exchange will be horrible. I ordered remy hair and received synthetic! It was horrible! Not only that, I ordered medium brown...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer, we sincerely apologize for the disappointing experience. All of our remy human hair product are made from 100% remy human hair, guaranteed. We are an America ba...

1.1
#1295715
Having the thinning hair due to the medication around the top area. And this Lace Topper just offers enough coverage that thinng hair area. But I am thinking to get one Charliegh Wavy Lace Hair Topper next time. After watching some review videos on the youtube, I...
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4.8
I liked
  • Great quality
  • Customer service
I didn't like
  • Return policy
#1302454
I ordered a natural short choppy wig costing £90 when it arrived it was like something you find in a joke shop I emailed the company took them 4 months to get in contact with me they amitted it wasnt the wig I ordered they offered me £5 and told me not to return it as...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer , My name is Kelly, the Operations Manager of Uniwigs. We can totally understand your feeling and frustration for the unhappy shopping experience . especially wh...

#1240772
If zero was an option I would leave that as a rating. This company is despicable. I placed an order and received the wrong color. Was told I had to pay to return it, even though it was there mistake. Gave them the benefit of the doubt when they said it was correct, my...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Hello, My name is Kelly, the Operations Manager of UniWigs. I am sorry for the unhappy experience you had with UniWigs . we can totally understand the disappointment if you di...

1.0
I didn't like
  • Product
  • Return policy
  • Customer service
#1195403
UniWigs - Brazelian weft 3 bundles
I purchased these 3 bundles got them in around 3 weeks to my home at middle east however this is my forst order from them Anyway, i decided to bleach it and dye it into blue and OMG it was evaborating as if i put it on fire i think it was NOT 100 % natural brazelian...
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#1272569
They did not send a human hair wig. It was nylon, very cheap looking and not at all even close to the picture. SCAMMERS! THEY LIE, CHEAT, & STEAL. STAY FAR AWAY FROM THIS COMPANY. They also go under other names like Donalovehair. THIEVES. Do plenty of research before...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Hello dear customer. This is Emelia form UniWigs Customer Service team. we are so sorry for the unhappy experience you had with Uniwigs , we will take your feedback seriously ...

1.0
#1130482

Contact UniWigs

Mailing Address:
UniWigs.com Store
18305 E Valley Blvd. Ste C
La Puente, California 91744
United States
Phone:
(626) 810-2938
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UniWigs Products and Services

I purchased a topper for my daughter because she was begging for one and it looks nothing like it did online. When I called customer service, they admitted it was a defect and that they have some quality issues? My friend from the June Penny group on Facebook said she...
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UniWigsCares
UniWigsCares
UniWigs Verified Representative

Dear Customer , We are sorry for the disappointment and inconvenience that has caused to you . But for your problem 1 regarding to the hair , we can ensure you that all of our...

Anonymous
Tabby

Always use paypal. Simple.

1.0
#1035445