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Advertised vs Delivered
Customer service
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1 comment

I already left a review on this site for Uniwigs, so here's another. Going against my better judgment, I ordered again from this company because their product was nice, when it finally arrived.

I have now waited over a week for my new item to ship, to no avail. I have tried to contact Uniwigs, and they have not contacted me back. I am very upset, as I had an appointment scheduled for this weekend to get my new hairpiece cut. This will be my last purchase from them.

It was my fault, I should not have tried them again. I can say that they have the best prices out there, but their customer service is terrible.

Product or Service Mentioned: Uniwigs Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $170.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Sep 18, 2016.
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It seems you're unaware that it takes about 4-6 weeks to receive these products. They are afterall coming from China, right? At least that's what seems to be common knowledge with this company.

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